Jackie is the founder and Principal of BYP Group and has 18 years experience in the Australian government and non-profit sectors. She has worked in executive policy and research roles for the Department of the Prime Minister and Cabinet, the Department of Health and Ageing and the Australia Council for the Arts. Jackie has a University Medal, BA (First Class Honours) from the University of Queensland and a Postgraduate Diploma in Digital Media from the University of Melbourne.
In her research and evaluation work, Jackie uses a combination of desk research and literature reviews, qualitative interviews, focus groups, questionnaires and surveys. She has interviewed hundreds of people over the course of numerous evaluations and research projects. She has also worked extensively with statistical reports and designing data collections and evaluative frameworks.
Jackie is a professional member of the Social Impact Measurement Network Australia, the Alliance for Useful Evidence (UK), the Global Values Exchange (USA), Social Impact Network (USA) and has facilitated and presented at a number of conferences including the Australasian Evaluation Conference, the Public Libraries Association Annual Conference, the Australian Performing Arts Centre of Australia Conference, the Diversity Arts Australia Beyond Tick Boxes Symposium, and the Global Conference on Storytelling.
Jackie is also a writer of creative fiction and non-fiction. She has been published in a number of publications including The Sydney Morning Herald, ArtLook, Arts Professional UK, Global Storytelling and Online Opinion. She was shortlisted for the Rhodes Scholarship, is an alumnus of the Varuna Writers Centre and recipient of a Research Excellence Award to undertake a Creative Writing PhD through the University of New South Wales.